Cut Your Aircond Maintenance CostBy Up To 40%

For most properties, no — and deliberately so. Servicing 120 rooms in one day means taking the whole property offline at once. We schedule sectionally, floor by floor or block by block, so only a handful of rooms are unavailable at any point and the work fits around your occupancy. For smaller properties under roughly 40 units we can complete everything in a single day where that suits you better. The schedule is agreed at contract signing and confirmed again before each cycle, so your front desk always knows which rooms are affected and when.

Yes — this is how most of our accommodation contracts are run. We build the annual schedule around your occupancy pattern rather than around our calendar, so servicing lands in your quieter weeks and rooms come offline when they would be empty anyway. For properties with a predictable seasonal cycle we front-load the heavier chemical cleaning work before peak season, so units enter your busiest period freshly serviced. Night and early-morning slots are available where daytime access is impractical, at no premium for contract clients.

Yes. Contract pricing — RM80 per wall-mounted unit, RM180 per cassette unit — is based on an annual term with a minimum of 30 units. We offer 12-month, 24-month and 36-month terms, with longer terms attracting better rates. The contract fixes the per-unit price for the full term, so your cost does not move with demand or season. Scope, visit frequency, access arrangements and the reporting format are all agreed in writing before signing, following a site survey.

Yes, and multi-property clients are a significant part of our commercial book. One contract can cover several properties across Kuala Lumpur and Selangor, with a single account handler, one schedule and one consolidated monthly report rather than separate relationships per site. Unit counts across properties aggregate toward the 30-unit contract minimum, so a management company running three 15-unit homestays qualifies on the combined total. Each property keeps its own per-unit service history within the consolidated report.

Yes. Every visit produces a per-unit digital record covering what was done, the measured vent temperature, refrigerant pressure, anything flagged, and the technician who attended. These consolidate into a monthly report formatted for building management, owners and auditors. For multi-property contracts the report covers the whole estate in one document. The per-unit history is what makes capital planning possible — you can see which units are drifting before they fail, rather than discovering it during a full house.

Contract properties receive priority dispatch, and a breakdown callout is charged at the contract troubleshooting rate of RM50 per unit rather than at emergency rates. An occupied room with a failed unit is treated as urgent. In practice, the number of between-visit breakdowns falls substantially once a preventive schedule is running, because the faults that cause most failures — fouled coils, blocked drains, drifting refrigerant — are exactly what the scheduled visits catch. Parts needing replacement are quoted before any work proceeds.

Thirty units is the minimum for contract rates. Below that, our standard commercial pricing applies — premium chemical cleaning from RM109 per unit and general cleaning from RM90 per unit, both with multi-unit discounts. If you are close to the threshold or expect to grow into it, tell us when you enquire: unit counts aggregate across multiple properties under the same ownership or management, which brings a lot of smaller operators above the line on their combined total.

The contract covers scheduled preventive maintenance — chemical cleaning, drain flushing, filter and blower cleaning, pressure and performance checks, and reporting. It does not cover parts replacement, compressor or PCB repairs, refrigerant leak repair, new installation, ductwork modification, or damage from misuse or third-party work. Anything outside scope is diagnosed, quoted and approved before it proceeds — never added to an invoice after the fact. Contract clients receive preferential rates on out-of-scope work.

A site survey is normally arranged within a few working days of your enquiry, and the written proposal follows within two working days of the survey. The survey is how we count units, note their type and condition, check access and understand your occupancy pattern — without it, any price quoted is a guess. Once the proposal is accepted, the first service cycle is typically scheduled within two weeks. There is no charge for the survey or the proposal.